Privacy Policy

1. Information We Collect

We collect the information you provide when you create an account and use our services.

This includes your name, email address, and any affiliate links or settings you configure.

We also gather details about how you use our service, including link check history, click analytics, and account activity.

We collect your affiliate link URLs solely for the purpose of checking their status and providing you with alerts.

We do not access, store, or analyze the content of the pages your links point to. We only verify that the links return a valid HTTP response.

2. Types of Personal Data

Name and email address

Affiliate link URLs you add to your account

Link check results and status history

Click tracking data (anonymous IP addresses, timestamps, user agents)

Account settings and preferences

Payment information managed securely by Paddle (we do not store payment details)

3. Legal Basis for Processing

We process your information based on the following:

To fulfill our agreement with you and deliver the service you subscribed to

To pursue legitimate business interests such as improving the platform and preventing abuse

To comply with legal obligations

With your consent when required by law

4. How Your Information Is Used

We use your information to operate and improve our services.

This includes checking the status of your affiliate links daily, sending email alerts when links break, tracking clicks on your links (if you use our redirect service), managing your account, and sending service notifications.

We store link check results and click data to provide you with historical analytics and insights.

We do not sell, rent, or share your affiliate link URLs with third parties for marketing purposes.

5. Automated Link Checking

Our system automatically checks your affiliate links daily (or more frequently for Pro users) by sending HTTP requests to verify link status.

We use a clearly identified bot user agent: 'LinkHarbor-Bot/1.0 (+https://linkharbor.com/bot)'

We respect robots.txt directives where applicable.

We rate-limit our checks to avoid overloading any servers (maximum 1 request per link per check cycle).

Link check results are stored in your account to allow you to view historical data and trends.

6. Click Tracking and Redirect Service

If you choose to use our optional bio page feature, we provide short redirect URLs (e.g., linkharbor.com/c/abc123) that track clicks before redirecting to your affiliate links.

When someone clicks your redirect link, we collect:

• Anonymous IP address (hashed for privacy)

• Timestamp of click

• Referring page (if available)

• User agent (browser/device type)

We do not collect personally identifiable information about people who click your links.

This data is used solely to provide you with click analytics and is not shared with third parties.

7. Data Retention

We keep your data as long as your account is active or as needed to provide services.

Account information: Retained while your account is active

Link check history: Retained for up to 12 months to provide analytics

Click tracking data: Retained for up to 6 months

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

You can request deletion of your data at any time by contacting us at brilliant@jolexhive.com. Upon account deletion, we will remove all personal data within 30 days, though some data may be retained in backup archives for up to 90 days.

8. Data Security

We take data security seriously and implement industry-standard measures to protect your information:

• All data transmissions are encrypted using SSL/TLS

• Passwords are hashed using bcrypt

• Access to user data is restricted to authorized personnel only

• We use secure hosting providers with strong security practices

• Regular security audits and updates

While we work hard to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Sharing Information

We do not sell your data to third parties.

We may share your information with service providers that help us operate our platform:

• Paddle (payment processing)

• Railway/Vercel (hosting services)

• Email service providers (for sending alerts)

These providers are contractually required to use your information only to perform services on our behalf and to protect the confidentiality of your data.

We may share your information if required by law, such as to comply with a subpoena or similar legal process.

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

10. International Transfers

Our servers are located in the United States. Your data may be transferred to, stored, and processed in the United States.

If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States.

The United States may not have data protection laws as comprehensive as those in your country.

By using LinkHarbor, you consent to the transfer of your information to the United States and the processing of that information as described in this Privacy Policy.

We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to access: You can request a copy of the personal data we hold about you

• Right to rectification: You can correct inaccurate or incomplete data

• Right to erasure: You can request deletion of your personal data

• Right to restrict processing: You can ask us to limit how we use your data

• Right to data portability: You can request your data in a machine-readable format

• Right to object: You can object to certain types of processing

To exercise any of these rights, please contact us at brilliant@jolexhive.com.

We will respond to your request within 30 days.

Upon account deletion, we will remove your personal information from active databases. Some information may be retained in backup archives for up to 90 days for security and legal compliance purposes.

12. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on LinkHarbor:

• Essential cookies: Required for basic site functionality (login, security)

• Analytics cookies: Help us understand how you use the service (anonymous usage data)

• Preference cookies: Remember your settings and preferences

We do not use third-party advertising cookies.

You can control cookies through your browser settings. Note that disabling essential cookies may affect your ability to use certain features of LinkHarbor.

13. Children's Privacy

LinkHarbor is not intended for use by anyone under the age of 18.

We do not knowingly collect personal information from children under 18.

If you are under 18, please do not use LinkHarbor or provide any information to us.

If we learn that we have collected personal information from a child under 18, we will delete that information as quickly as possible.

If you believe we have collected information from a child under 18, please contact us immediately at brilliant@jolexhive.com.

14. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell

• Right to request deletion of your personal information

• Right to opt-out of the sale of personal information (note: we do not sell personal information)

• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at brilliant@jolexhive.com.

We will verify your identity before processing your request.

15. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data

• Right to rectification of inaccurate data

• Right to erasure ('right to be forgotten')

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Right to withdraw consent

You also have the right to lodge a complaint with your local data protection authority.

To exercise your rights, contact us at brilliant@jolexhive.com.

16. Do-Not-Track Signals

Some browsers include a Do-Not-Track (DNT) feature that signals to websites you visit that you do not want your online activity tracked.

Currently, there is no industry standard for recognizing and implementing DNT signals.

At this time, LinkHarbor does not respond to DNT browser signals.

If a standard for online tracking is adopted in the future, we will update this Privacy Policy accordingly.

17. Third-Party Links

LinkHarbor may contain links to third-party websites or services (such as the affiliate programs your links point to).

We are not responsible for the privacy practices or content of these third-party sites.

We encourage you to review the privacy policies of any third-party sites you visit.

This Privacy Policy applies only to information collected by LinkHarbor.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The updated version will be indicated by the 'Last Updated' date at the top of this page.

If we make material changes, we will notify you by:

• Sending an email to the address associated with your account

• Displaying a prominent notice on our website

• Providing an in-app notification

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of LinkHarbor after changes are made constitutes acceptance of the updated policy.

19. Ownership and Independence

LinkHarbor is operated by JolexHive as an independent service.

We use third-party services (such as Paddle for payments) but remain solely responsible for data handling practices described in this policy.

Our use of third-party tools does not grant them ownership or control over your data beyond what is necessary to perform their specific functions.

20. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

JolexHive (LinkHarbor)

Email: brilliant@jolexhive.com

We will respond to all privacy-related inquiries within 30 days.